At Dignify Chat, we are committed to protecting user privacy and ensuring transparency in how we handle data. This document outlines the sub-processors we use to provide our services and how we safeguard user data in compliance with privacy regulations.
A sub-processor is a third-party service that processes data on behalf of Dignify Chat to deliver core functionality. We carefully vet all sub-processors to ensure compliance with data protection laws such as GDPR and CCPA.
By default we process and store personal data within the EEA. For some features we may process data outside the EEA (e.g. DNS/routing or AI), in which case we only use providers with appropriate safeguards (EU-US DPF and/or EU SCCs) and apply data minimisation. We're working with customers and partners towards 100% EU processing, and towards 100% renewable energy for our infrastructure.
DNS and load balancing
Data Processed: Network traffic, request routing data
Server hosting and infrastructure
Data Processed: Application data, server logs
Product analytics and event tracking
Data Processed: Usage analytics events, device and browser metadata, pseudonymous identifiers
Sending automated emails
Data Processed: Email addresses, email content, delivery metrics
AI foundation models and language processing
Data Processed: Chat messages, user queries (processed but not stored)
AI foundation models and cloud services
Data Processed: Chat messages, user queries (processed but not stored)
We implement strict data protection measures with our sub-processors:
We take several steps to ensure responsible data handling:
We may add, remove, or change sub-processors from time to time. When material changes occur, we will update this page and notify affected customers in accordance with our privacy policy and applicable legal requirements.
If you have any questions about our sub-processors or data privacy practices, please contact us at [email protected] or by post to:
주식회사 몬드웍스 (MondWorks Inc.)
충민로 10
8층 S16-A153호
송파구, 서울특별시 05840
South Korea
[email protected]